FREIGHT DAMAGE -
Cattman Performance will carefully inspect each order shipped for accuracy of content and evidence of physical damage or defects prior to shipping. Cattman Performance must be notified within five (5) working days of the receipt by the customer of any discrepancies in the content found for any missing, damaged or defect parts. The customer must report all damages related to shipping to the freight carrier (FED EX, UPS, etc.) within 15 days. All damages related to the shipping process are the responsibility of the freight carrier and not Cattman Performance. In general, claims not reported to the freight carrier within 15 days will be denied by the carrier. Denied claims related to shipping are not the responsibility of Cattman Performance.